General Information

Use of Assistive Devices

The Simcoe County Museum recognizes that some customers require the use of assistive devices in order to access services. Individuals will be permitted to use their assistive devices, or those offered by the Simcoe County Museum to obtain, use or benefit from its services.

The Simcoe County Museum has a wheelchair that is available for use at no charge. Please call in advance to ensure that the wheelchair will be available for you during your visit.

We can also offer the use of one of our electric golf carts to drive on our grounds during your visit, again at no charge. Please call in advance to ensure that the golf cart will be available for you during your visit. ​​​

Service Animals

Customers with disabilities who are accompanied by a guide dog or other service animal will be permitted to enter the Simcoe County Museum premises and to keep the service animal with them.

Support Persons

Customers who rely on a support person for assistance while accessing services will be allowed to enter the Simcoe County Museum premises together; and they will not be prevented from having access to the support person while on the premises. The Simcoe County Museum provides admission at no charge for the support person.

Building Accessibility

The main building of the Simcoe County Museum is fully accessible, as are many of our outdoor heritage and display buildings and walking trails. Please contact the Museum for full details.

Food Allergens

The Simcoe County Museum has vending machines for cold drinks and snacks. You are also welcome to bring a picnic or snacks as we have indoor and outdoor eating areas. We do ask, however, that you bring a picnic or snacks that are peanut and nut free. We are striving to reduce the risk for our visitors with severe peanut and nut allergies and appreciate your co-operation in this matter.

Children of All Ages

Most of our displays are low enough for children to see without assistance. The Museum is suitable for all ages, and we find that with our varied collection, everyone will find an area that appeals to them. We have a variety of hands on exhibits and a sand box with toys on the grounds outside. Supervised children may also visit our heritage buildings to experience the history of Simcoe County. The Simcoe County Museum is stroller friendly.

Programs for Seniors

If you are a Retiree, Society, Historical Group, Antique Club, Red Hatter or any other special interest group, you are to book a wonderful afternoon at the Museum for a luncheon and a tour to view the great displays. Please contact the Supervisor of Education and Visitor Engagement education@simcoe.ca to book your group. We also host Seniors Socials programs run by the Friends of the Simcoe County Museum the first Wednesday of each month, excluding January, July and August.

Training

The County of Simcoe provides accessibility training to all its staff, volunteers, agents and contractors. Training includes Accessible Customer Service, the Integrated Accessibility Standards and the Human Rights Code. The County will continue to provide training on any policy changes and will maintain records of this training.

For additional information on the​ County of Simcoe’s policies and procedures related to accessibility, please visit the Accessibility Page on the County of Simcoe website.